Withdraw From Contract

International & Swiss Customers: Please note that our digital withdrawal form is currently optimized for EU customers to meet local legal requirements. If you are located in Switzerland or another region and wish to initiate a return, please refer to our Standard Return Policy or contact us directly at info@lelastudios.com for assistance.

Cancellation Terms for Purchase Options: Some items in our store may be offered as a subscription, a pre-order, or a "try before you buy" option. These terms outline how you can modify or cancel these types of purchases:

Subscriptions
When you purchase a subscription, you will receive recurring deliveries based on the duration and frequency you select. Your payment details will be stored securely, and you will be charged for each delivery unless you choose to pay in advance. While some subscriptions may auto-renew at the end of their term, you maintain the right to cancel or change your subscription at any time.
Pre-orders
When purchasing a pre-order, we may store your payment method to fulfill and charge the remaining balance at a future date. You may cancel a partially paid pre-order as long as it has not yet been fulfilled. Once the order has been fulfilled, it can no longer be canceled; however, you may request a full or partial refund in accordance with our returns policy.
Try Before You Buy
When you opt for a "try before you buy" item, we authorize your payment method prior to fulfilling the order. You will have a designated period to decide if you wish to keep the item. Once this period has passed, if the item has not been returned, we will charge your payment method for the full amount.